Pay Info
- All prices are in US Dollars.
- All orders are subject to approval.
- Credit Cards : We accept Visa, MasterCard, Discover and American
Express.
- Checks : Your order will ship after your check clears.
Please allow up to
10 working days.
- Money Orders & Cash : We cannot be responsible for cash payment.
- Refunds : All refunds will be by company check after receipt
of defective or damaged
merchandise.
SHIPPING INFO
We attempt to purchase shipping on
your behalf that represents the best
balance between speed and cost. Please advise if you have specific shipping requirements.
Error Claims
It is our goal and expectation to service our customer's request
to the
best of our ability. Our engravers are experienced and knowledgeable professionals, and
our equipment is state of the art. We request that engraving orders be printed legibly or typed and that the customer sign the order form to indicate approval. If a
change is required, such changes must be made in similar fashion. We regret that we cannot
accept spelling modifications over the phone. If, upon receipt of your order, you should
discover an error on our part, we will replace the order at no expense to
you. If the error was on your part, we will replace the product at the regular price less
20% (twenty per cent). All error claims must be made within two weeks of "ship
date".
Damage Claims
All shipments are insured. If your product is damaged, a claim must be fliled within two weeks of shipment.
Cancellation Notice
Cancellations must be received within seventy-two hours of purchase.
Directions
Visit us at On The Spot Engraving
2519 S Cedar St
Lansing, MI 48910
Directions : Near the corner of Greenlawn and Cedar Street .
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